Thank you for submitting your Warranty Claim Details, a warranty specialist will be in touch within the next 48 hours (two business days) with next steps on opening your claim.

While we stand behind the manufacturer warranted products that we carry, some vendors require us to physically return the product(s) to them for inspection prior to giving us authorization to provide a refund, credit or warranty replacement.

Upon request, any defective product must be returned to us, at the customer's expense, for visual evaluation and review.

If a returned product is deemed defective according to the manufacturer, we will replace, credit or repair according to the manufacturer's guidelines directions.

We do not accept any responsibility or liability for the terms of manufacturer warranties, and/or the decisions they make pertaining to the replacement or refund of the products covered under said warranties, and we will not replace items until we are authorized to do so by the manufacturer.

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