Warranty Returns/Exchanges

 

Should you have an issue with any manufacturer-warranted product that was purchased through us, we are more than happy to assist you in opening a claim. 

Please complete the form below with all relevant information and a warranty specialist will contact you within 2-3 business days with any next steps to required to process your claim.

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Please note that while we stand behind the manufacturer-warranted products that we carry, some manufacturers require us to physically return the product(s) to them for inspection prior to giving us the authorization to provide a refund, credit or warranty replacement.

Any defective product must be returned to us, at the customer’s expense, upon request for visual evaluation and review.

If a returned product is determined defective according to the manufacturer, we will replace, credit, or repair according to the manufacturer's guidelines/directions. 

We do not accept any responsibility or liability for the terms of Manufacturer warranties and/or the decisions they make pertaining to the replacement or refund of the products covered under said warranties, and we will not replace items until we are authorized to do so by the manufacturer.   As a result, immediate over the counter returns and exchanges for items under warranty are therefore not always available.