Notch Rope Runner Vertec: Key FAQ Updates & What’s New
Based on valuable feedback from the arborist community, we made a small refinement to the lower attachment point to improve the tending experience—while keeping the same smooth modulation and tool-free adjustability that users love. With this update, we’ve ensured that larger diameter ropes and carabiners can experience the same smooth tending and modulation as those using smaller ropes.
We’re excited to let you know that
Updated Rope Runner Vertecs are now in stock!
Based on valuable feedback from the arborist community, we made a small refinement to the lower attachment point to improve the tending experience—while keeping the same smooth modulation and tool-free adjustability that users love. With this update, we’ve ensured that larger diameter ropes and carabiners can experience the same smooth tending and modulation as those using smaller ropes.
Here are some frequently asked questions regarding this update...
What changed with the Rope Runner Vertec?
We made a small refinement to the lower attachment point to improve the tending experience based on real-world feedback from arborists. We’ve extended the bridge attachment point to accommodate for larger diameter ropes as well as larger carabiner profiles The core performance, smooth modulation, and tool-free adjustability remain the same.
Is this a completely new model or a better version?
No, this is not a new model or a superior versioni - it’s the same trusted Rope Runner Vertec with a minor update for improved ease of use.
Do all Rope Runner Vertec’s need to be replaced?
No. This is not a recall. Arborists who use smaller ropes, or smaller profile carabiners will not notice any change with this updated component. This change only affects climbers who use larger diameter ropes and carabiners who have experienced some challenges with tending and modulation. Now, with this new friction body kit, they can experience the same smooth tending and modulation as those using smaller ropes.
Does this cost extra?
What about my current Rope Runner Vertec?
Your existing device is fully functional, safe, and continues to meet our performance standards. You can keep using it with confidence.
If you use a smaller rope, and don’t have issues with tending or carabiner compatibility, you’re all set! You don’t need to read any further. However, if you use a larger diameter rope, or you’ve found the carabiner to get stuck, this refinement is for you.
Can I update my current Rope Runner Vertec to the new design?
Yes, you can order a replacement Friction Body Kit, to retrofit your device with this new attachment point.
The SKU is 99704. You can order online, through authorized Notch dealers, or you can reach out to customer service using our phone or email below.
Email: info@notchequipment.com
Call: 1-336-458-3053
How do I replace my Friction Body?
Watch this video for step-by-step instructions for replacing the friction body on the Rope Runner Vertec.
Is this a safety-related change or recall?
No. This was not a safety issue. The update was made to enhance convenience and compatibility, not to address a safety concern.
Will you offer a trade-in or upgrade program?
Currently, you can order an updated friction body kit (SKU 99704) with a 20% discount, for a limited time only, to retrofit your existing version. Please use SMOOTH20 at checkout. If you have further questions, please reach out to customer service through the below communication points
Email: info@notchequipment.com
Call: 1-336-458-3053
How can I tell if I have the updated version?
The updated Rope Runner Vertec has a slightly modified lower attachment point. The updated version has ’NOTCH’ laser etched on the main attachment point, opposite side of the ’ATTACHMENT POINT’ marking.
See images below for reference.